Privacy Policy

Last Updated:

1. Introduction

Khelvornwhvod ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, in accordance with the Privacy Act 2020 (New Zealand).

2. Information We Collect

We may collect the following types of personal information:

  • Name and contact details (email address, phone number, postal address)
  • Payment information (processed securely through third-party payment processors)
  • Order history and purchase preferences
  • Website usage data and analytics
  • Information you provide when contacting us or submitting forms

3. How We Use Your Information

We use your personal information for the following purposes:

  • Processing and fulfilling your orders
  • Communicating with you about your orders and inquiries
  • Improving our website and services
  • Sending marketing communications (with your consent)
  • Complying with legal obligations

4. Disclosure of Information

We may share your information with:

  • Service providers who assist in operating our website and business
  • Payment processors for transaction processing
  • Shipping companies for order delivery
  • Legal authorities when required by law

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Your Rights

Under the Privacy Act 2020, you have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal information (subject to legal obligations)
  • Opt-out of marketing communications
  • Lodge a complaint with the Privacy Commissioner

7. Cookies and Tracking

Our website uses cookies to enhance your browsing experience. For more information, please see our Cookies Policy.

8. International Transfers

Your information may be transferred to and stored in countries outside New Zealand. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Khelvornwhvod
Building 3/16 Leonard Road
Mount Wellington, Auckland 1060, New Zealand
Phone: +64 800 736 865
Email: grow@khelvornwhvod.world